I experienced produced monthly automated repaired amount EFT money along the first 12 months of loan

I experienced produced monthly automated repaired amount EFT money along the first 12 months of loan

The allegations made in these complaints are unverified, are never user of all consumers’ experiences with Advantage, and will get consist of dated suggestions (about rates, bonus offers, etc.).

Into the XX/XX/XXXX, We received an alert off my borrowing keeping track of solution one my student loan harmony got increased

“You will find a repayment bundle already have an income inspired commission that has been build owing to KHESLC, it withdraw XXXX out of my personal checking account thirty days and set they within the account number XXXX and that continues everything you times features since XXXX of XXXX this page I recently acquired XX/XX/XXXX thus i really should not be within the standard XXXX XXXX”

“I have a consolidated student load balance that was refinanced in early XXXX with Kentucky Higher Education Student Loan Corporation. In XX/XX/XXXX and again in XX/XX/XXXX I made extra one time payments through the KHESLC online payment system with the intent of accelerating the payback of the loan balance. I logged into the KHESLC web portal to determine what caused my balance to increase, and was surprised to learn that now EFT payment had been made in XX/XX/XXXX, XX/XX/XXXX, or XX/XX/XXXX. I contacted KHESLC on XX/XX/XXXX. I was informed by XXXX that when you make a one time payment online, EFT is temporarily suspended and your due date is pushed out equivalent to the number of monthly payments the one time payment would have covered automatically. The only way to prevent that and continue with the scheduled EFT payments and make a one time payment is to either email or call into a servicing specialist first. I was informed I accepted this practice by signing up for EFT payments 14 months ago, and was also denied my request to have the payment I made back in XX/XX/XXXX and XX/XX/XXXX retroactively applied to the monthly statement balances and accrued interest credited. I also requested and was denied an escalation to a manager or supervisor to review. At no time during the online payment process was I made aware the one time payment would pause my monthly scheduled EFT payments, or given the option to choose whether or not I wished to pause or continue those payments. If desired, it would have been very easy for KHESLC to make me aware with a pop up or acknowledgement at the time of payment so I could take appropriate action to ensure my regularly scheduled EFT payments continued. I believe this to be a predatory lending tactic whereby KHESLC is able to increase accrued interest on the loan without the knowledge or intent of the borrower, 30 day payday loans in Fullerton in an effort to increase their profit. As a result I lost over <$>of what should have been a payment on loan principle to interest. If not outright illegal, this practice is clearly unethical.”

Keep in mind that a loan provider having a large clientele is probable so you’re able to also have a top number of issues when compared with shorter loan providers

“We first started finding calls of Kentucky advanced schooling immediately after my father died inside XX/XX/XXXX. We prevented the phone calls to start with but then decided I desired to completely clean up my personal borrowing thus i answered the device. I presumed on account of my spirits immediately after my father introduced, this is the borrowed funds I experienced a long time before. We even-set upwards fee agreements towards the college or university so i you will pay off hello. Better whenever i try getting greater to the my credit report trying to to acquire one thing fixed I noticed other fake activity to my credit report. Such that have one or two almost every other societal protection amounts linked to my account. Together with other account which were not exploit and just have just like the been removed whenever i look over my personal credit file I noticed the school which i in the first place had the mortgage was on there and the account finalized. In order I am considering it Kentucky advanced schooling they suggests I have also made money which i hadn’t prior. They suggests I’d the borrowed funds inside XXXX and i also did maybe not rating a loan out-of one to college or university when you look at the XXXX. I debated it on my credit history and because I’d finalized a binding agreement they mentioned that it was legitimate. In addition attained out to the college of course, if it in the end entitled myself right back, I got an extended conversation which have hey lady about my account I asked her to send me personally the original documents of your own mortgage where I experienced 1st started the mortgage on the business. We continue to have not acquired that files thru email address. She along with proceeded and on from the all of the process I would need to proceed through, which in turn, We shared with her that was perhaps not my personal loan. I am not attending spend financing that’s not mine I will be following through. I named and you will talked which have a woman into the credit bureau exactly who provided us to contact you guys. Delight assist me using this type of number since it is attending stop me out-of getting my stimuli otherwise whatever else that can are from the government such as for instance my personal taxation get back, ect. I do not are obligated to pay so it loan, and i also normally attach a duplicate of 2 out-of my borrowing from the bank accounts. Then you may notice that I didn’t get this financing and also come across all the other fraudulent interest which was towards my personal membership. Thank you to suit your time and I am hoping so you can listen to back quickly.”

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